Terms of Service – newenglandbackyards.com

Last Updated: August 13, 2026

Welcome to New England Backyards. These Terms of Service (“Terms”) govern your access to and use of www.newenglandbackyards.com and any purchases made through our website.

Throughout these Terms, the words “we,” “us,” “our,” and “New England Backyards” refer to New England Backyards. The words “you” and “your” refer to the person accessing or using our website or purchasing our products.

Please read these Terms carefully before using our website. By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms and our other applicable policies, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

1. Use of Our Website

You may use our website only for lawful purposes and in accordance with these Terms.

By using our website, you agree that you will not:

Use the website for any unlawful or unauthorized purpose.
Violate any applicable federal, state, or local laws or regulations.
Attempt to interfere with the security or proper operation of the website.
Upload or transmit viruses, malware, malicious code, or other harmful material.
Attempt to gain unauthorized access to our systems or other users’ information.
Use automated systems to scrape, copy, or collect information from our website without our written permission.
Provide false or misleading information when placing an order or creating an account.

We reserve the right to restrict or terminate access to our website if we reasonably believe that these Terms have been violated.

2. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, pricing, and other information displayed on our website are accurate and up to date.

However, we do not guarantee that all information will always be complete, accurate, current, or free from typographical or other errors.

Product images are provided for illustrative purposes. Actual colors, finishes, dimensions, packaging, or other characteristics may vary depending on the product, manufacturer, display settings, or other factors.

We reserve the right to correct errors, update product information, or change product specifications at any time.

3. Product Availability

Products displayed on our website are subject to availability.

We reserve the right to:

Limit quantities purchased by a customer.
Limit sales to particular geographic areas where permitted.
Discontinue products at any time.
Change product availability without prior notice.

If a product becomes unavailable after you place an order, we may contact you regarding the order and, where appropriate, provide a refund for the unavailable item.

4. Pricing and Payment

All prices displayed on our website are in U.S. dollars (USD) unless otherwise stated.

Prices, promotions, discounts, and availability may change at any time without prior notice.

Applicable taxes and shipping charges, when required, may be added to your order during checkout.

By placing an order, you authorize us or our payment service provider to charge the payment method provided for the total amount displayed at checkout.

We reserve the right to correct pricing errors. If an item has been listed at an incorrect price due to an error, we may cancel the affected order and refund any amount already paid.

5. Orders and Order Acceptance

Placing an order through our website constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email. An order confirmation does not necessarily constitute final acceptance of the order.

We reserve the right to accept, refuse, or cancel an order for legitimate reasons, including:

Product availability issues
Pricing or listing errors
Suspected fraudulent activity
Incorrect billing or shipping information
Unusual or excessive order quantities
Payment authorization problems
Shipping restrictions

If we cancel an order after payment has been received, we will refund the amount paid for the canceled order.

6. Shipping

Orders are shipped according to the terms described in our Shipping Policy.

Shipping times are estimates and may vary depending on product availability, destination, carrier delays, weather, holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for delays or delivery problems resulting from incorrect or incomplete information provided by the customer.

Please review our Shipping Policy for additional information regarding processing times, delivery estimates, shipping charges, and other shipping conditions.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers should review that policy before making a purchase.

Where a return is permitted, products may be required to meet applicable eligibility requirements, including condition, packaging, and return timeframe.

Nothing in these Terms is intended to limit any rights or remedies that cannot legally be excluded under applicable law.

8. Account Information

Certain features of our website may require you to provide personal or account information.

You agree to provide accurate, current, and complete information and to update your information when necessary.

You are responsible for maintaining the confidentiality of any account credentials associated with your account and for activities conducted through your account.

Please contact us promptly if you believe your account information has been accessed or used without authorization.

9. Intellectual Property

All content available on our website, including text, graphics, logos, images, product information, designs, layouts, icons, and other materials, is owned by or licensed to New England Backyards or its respective content providers, unless otherwise stated.

You may not reproduce, copy, distribute, modify, publish, sell, license, or exploit website content without our prior written permission, except where permitted by applicable law.

10. User Submissions and Reviews

If you submit reviews, comments, photographs, suggestions, feedback, or other content to us, you represent that you have the right to submit that content and that it does not violate the rights of any third party.

By submitting content to us, you grant New England Backyards a non-exclusive, royalty-free, worldwide license to use, reproduce, display, distribute, and publish that content in connection with our business and marketing activities, subject to applicable law.

We reserve the right to remove content that we reasonably believe is unlawful, abusive, fraudulent, misleading, defamatory, obscene, or otherwise inappropriate.

11. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, services, payment providers, shipping providers, or other platforms.

Third-party services are governed by their own terms and policies.

New England Backyards does not control and is not responsible for the content, policies, availability, or practices of third-party websites or services.

Your use of third-party services is at your own discretion and subject to the applicable third party’s terms.

12. Prohibited Activities

You may not use our website to:

Engage in fraudulent or unlawful activities.
Attempt to obtain unauthorized access to our website or systems.
Interfere with website functionality or security.
Upload malicious software or harmful code.
Collect personal information from other users without authorization.
Impersonate another person or business.
Submit false or misleading information.
Use the website in a manner that violates applicable laws or regulations.
Copy or exploit website content or functionality without authorization.

13. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and its content are provided on an “as available” and “as is” basis.

We do not guarantee that:

The website will always be available or uninterrupted.
The website will be completely error-free.
Website content will always be accurate or current.
The website will be free from viruses or other harmful components.

Nothing in these Terms excludes or limits warranties, rights, or remedies that cannot legally be excluded or limited under applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, New England Backyards and its owners, employees, contractors, service providers, suppliers, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase of products, except where such limitation is prohibited by applicable law.

Our liability, where legally permitted to be limited, will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

15. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless New England Backyards and its owners, employees, contractors, service providers, suppliers, and affiliates from claims, liabilities, damages, losses, and reasonable expenses arising from:

Your violation of these Terms.
Your misuse of our website.
Your violation of applicable laws.
Your violation of the rights of another person or business.

16. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will remain in full force and effect.

17. Termination

We may suspend or terminate your access to our website if you violate these Terms or engage in conduct that may harm our website, business, customers, or other users.

Provisions that by their nature should survive termination, including intellectual property, disclaimers, limitations of liability, and indemnification provisions, will continue to apply after termination.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, services, or applicable requirements.

When we make changes, we will update the “Last Updated” date at the beginning of this page.

Your continued use of our website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

19. Governing Law

These Terms will be governed by and interpreted in accordance with the laws applicable to New England Backyards and the jurisdiction in which the business is legally established, without regard to conflict-of-law principles, except where applicable law requires otherwise.

The appropriate governing state and jurisdiction should be confirmed based on the business’s actual legal entity and registered location.

20. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies referenced on our website, constitute the terms governing your use of our website and your purchases from New England Backyards, except where additional written terms apply.