Order Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Ship package

30-Day Return Period

Eligible products can be returned within 30 days of delivery, provided they are unused and in their original condition.

Free Standard Shipping

Enjoy free standard shipping on all orders shipped across the United States.

Secure Payment Options

We accept secure payment methods through our trusted payment providers. All payments are processed securely to help protect your personal and payment information.

We Process and Track Your Order Every Step of the Way

We work to process your order promptly and provide tracking information as soon as your package ships, so you can easily follow your delivery from our store to your door.

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Have Questions? We're Here to Help

Have questions about our products, orders, shipping, or returns? Our customer support team is here to help. Contact us anytime at contact@newenglandbackyards.com or +1 (978) 627-6852.

If you want to keep the 24/7 support claim from your current policy:

Have questions about our products, orders, shipping, or returns? Our customer support team is available 24/7 to assist you.